[{"data":1,"prerenderedAt":278},["ShallowReactive",2],{"main-menu___en":3,"ticketing-menu___en":40,"ticketing-menu-grouped___en":68,"footer-menu___en":79,"content_en@\u002Ffaq":100,"content_faq_data@\u002Fen":131,"content_en@\u002Ffaq\u002Ffootnote":229},[4,9,14,19,26,33],{"title":5,"path":6,"stem":7,"name":8,"to":8},"Home","\u002F","01.index","index",{"title":10,"path":11,"stem":12,"name":13,"to":13},"Schedule","\u002Fschedule","02.schedule","schedule",{"title":15,"path":16,"stem":17,"name":18,"to":18},"Prices","\u002Fprices","03.prices","prices",{"title":20,"path":21,"stem":22,"children":23,"name":25,"to":25},"Accessible seats info","\u002Faccessible-info","05.accessible-info\u002F01.index",[24],{"title":20,"path":21,"stem":22,"name":25,"to":25},"accessible-info",{"title":27,"path":28,"stem":29,"children":30,"name":32,"to":32},"FITP members","\u002Ffitp-members","07.fitp-members\u002F01.index",[31],{"title":27,"path":28,"stem":29,"name":32,"to":32},"fitp-members",{"title":34,"path":35,"stem":36,"children":37,"name":39,"to":39},"FAQ","\u002Ffaq","10.faq\u002F01.index",[38],{"title":34,"path":35,"stem":36,"name":39,"to":39},"faq",[41,50,57,62],{"title":42,"path":43,"stem":44,"category":45,"name":46,"to":47,"isWebshop":48,"production":49},"Tickets","\u002Ftickets","24.tickets","court","tickets","https:\u002F\u002Ftickets2.nextgenatpfinals.com\u002Fwebshop\u002Fwebticket\u002Fshop?production=1&language=en",true,1,{"title":51,"path":52,"stem":53,"category":54,"name":55,"to":56,"isWebshop":48},"Season Tickets","\u002Fseason-tickets","25.season-tickets","other","season-tickets","https:\u002F\u002Ftickets2.nextgenatpfinals.com\u002Fwebshop\u002Fwebticket\u002Fserie\u002Fseries?language=en",{"title":58,"path":59,"stem":60,"category":54,"name":61,"to":61},"Accessible seats","\u002Faccessible-tickets","30.accessible-tickets","accessible-tickets",{"title":63,"path":64,"stem":65,"category":66,"name":67,"to":67},"Gift Card","\u002Fgift-card-info","31.gift-card-info","service","gift-card-info",[69,72,76],{"id":45,"items":70},[71],{"title":42,"path":43,"stem":44,"category":45,"name":46,"to":47,"isWebshop":48,"production":49},{"id":54,"items":73},[74,75],{"title":51,"path":52,"stem":53,"category":54,"name":55,"to":56,"isWebshop":48},{"title":58,"path":59,"stem":60,"category":54,"name":61,"to":61},{"id":66,"items":77},[78],{"title":63,"path":64,"stem":65,"category":66,"name":67,"to":67},[80,85,90,95],{"title":81,"path":82,"stem":83,"name":84,"to":84},"How to get there","\u002Fhow-get-there","11.how-get-there","how-get-there",{"title":86,"path":87,"stem":88,"name":89,"to":89},"Privacy policy","\u002Fprivacy","12.privacy","privacy",{"title":91,"path":92,"stem":93,"name":94,"to":94},"Terms & conditions","\u002Fterms","13.terms","terms",{"title":96,"path":97,"stem":98,"name":99,"to":99},"Cookie policy","\u002Fcookies","14.cookies","cookies",{"id":101,"title":102,"body":103,"children":123,"description":124,"disclaimer":123,"extension":125,"fanVillageFootnote":123,"fees":123,"footnote":123,"inalpiFootnote":123,"menu":126,"meta":127,"name":39,"navigation":128,"path":35,"practiceIntro":123,"seo":129,"sportingFootnote":123,"stem":36,"__hash__":130},"content_en\u002F10.faq\u002F01.index.md","Frequently asked questions",{"type":104,"value":105,"toc":119},"minimark",[106,113,116],[107,108,112],"p",{"className":109},[110,111],"big","strong","We are here to help you!",[107,114,115],{},"Our frequently asked questions are often the quickest way to get the help you need. They will give you the answers to a wide range of questions",[107,117,118],{},"If you cannot find the answer you are looking for in our FAQs or need further assistance, we recommend that you first view \"Terms and Conditions\" published on this site and anyway there is no need to panic: our customer support team is here to help you.",{"title":120,"searchDepth":121,"depth":121,"links":122},"",2,[],null,"Frequently asked questions about the Next Gen ATP Finals 2026. Answers on tickets and tournament information.","md","main",{},{"name":39,"title":34},{"title":102,"description":124},"xKMuJbT1CSFjWgrChQ3Xrntiz488bl8tug9cE1p96kU",{"id":132,"body":133,"extension":224,"meta":225,"path":226,"stem":227,"__hash__":228},"content_faq_data\u002Fen.yml",[134,137,140,143,146,149,152,155,158,161,164,167,170,173,176,179,182,185,188,191,194,197,200,203,206,209,212,215,218,221],{"question":135,"answer":136},"Are tickets named?","No, the ticket shows the purchaser's name, but tickets are NOT named; they are bearer tickets and may be transferred.",{"question":138,"answer":139},"I do not see seats I am interested in on the site; is there any other availability?","Availability is what the site displays; we do not know if or when there will be changes.",{"question":141,"answer":142},"What does Season Ticket mean and what does it include?","Season ticket provides access to all sessions of the tournament. No other formulas are provided.",{"question":144,"answer":145},"Which court do I have access to with the ticket I purchased?","Tickets for Central Court grant access to Central Court only.",{"question":147,"answer":148},"From what age is a ticket required?","PalaCalafiore: infants under one year of age may enter free without a ticket; after their first birthday, a ticket is required.\n\u003Cbr \u002F>\nNo price reductions based on age are provided.\n",{"question":150,"answer":151},"Can children under the age of 14 enter the venue alone?","Children under 14 may only enter the Venue and remain there if accompanied by an adult.",{"question":153,"answer":154},"What are the payment methods available on the website?","Payment can be made with: MY BANK - Instant Bank Transfer (not Ordinary), VISA, MasterCard, American Express, Apple Pay, Google Pay and PayPal.",{"question":156,"answer":157},"I can't buy tickets, payment fails, what can I do?","We remind you that the website accepts VISA\u002FMASTERCARD\u002FAMEX circuit cards and use Google Chrome as your browsing browser.\nYou will also need to make sure that, with the new regulations regarding online payments that require the security code to be entered during payment, you already have it or have activated the SMS\u002Femail authorization service.\nFinally, the problem could be due to your device blocking pop-ups from opening. Usually in the top navigation bar it is indicated in some way that the page is attempting to open, precisely, a pop-up and is asking for permission.\n",{"question":159,"answer":160},"How long will it take me to receive the tickets purchased with the \"print at home\" mode?","After payment, the ticket will arrive within a few minutes at the email address registered on the ticket website. If you do not display the tickets purchased, please check your spam\u002Fjunk mail folder.",{"question":162,"answer":163},"I am unable to purchase tickets reserved for people with disabilities using my registered account on the website. What could be the reason for this?","If your account registered on this site is already linked to a FITP card, you will not be able to purchase tickets reserved for people with disabilities.\n\u003Cbr \u002F>\nTo complete your purchase, please register a new profile and ensure that no FITP card is associated with it.",{"question":165,"answer":166},"I haven't received my tickets, how can I get them?","If you have already checked that you have not received them even in your junk\u002Fspam mailbox, you can find them in your reserved area on the site.\nYou may request assistance at the dedicated email address at the bottom of this page.\n",{"question":168,"answer":169},"I will not use the purchased ticket, can I get a refund?","Tickets are non-refundable, but since they are not named, they are transferable.",{"question":171,"answer":172},"Can you resell my ticket?","There is no official resale service or channel.",{"question":174,"answer":175},"Can I enter even after the session has started?","Yes, you can enter at any time, subject to game times.",{"question":177,"answer":178},"What do the numbers written in parentheses next to the game session in the schedule on the website mean?","They refer to the number of matches scheduled in that session.",{"question":180,"answer":181},"Where can I find today's schedule?","The order of play is posted on the official event website.",{"question":183,"answer":184},"Which players will play the matches?","It is not possible to predict who will play, when and on which court. The order of play is published the night before the matches.",{"question":186,"answer":187},"What time do the matches start?","The time shown on the order of play applies; the order of play is published the evening before the matches.",{"question":189,"answer":190},"How long does a match last?","Unfortunately, it is not possible to predict the length of a tennis match.",{"question":192,"answer":193},"If I leave the venue, can I re-enter?","You can leave the court but not the venue; once you leave the venue you cannot re-enter with the same ticket, unless the organiser gives express written consent.",{"question":195,"answer":196},"What occurs in case of rain?","Matches are played indoors, so the match will not be interrupted.",{"question":198,"answer":199},"Are pets allowed?","Pets are not allowed inside the venue. Only certified service animals (guide dogs) are permitted.",{"question":201,"answer":202},"I cannot attend all the matches, can I give the ticket to another person who will see the ones I do not see?","No, the ticket is valid for one access only.",{"question":204,"answer":205},"The program has been changed, can I get a refund?","The ticket is purchased for the session and not for a specific match\u002Fplayer. The program may change and there is no refund of the ticket.",{"question":207,"answer":208},"I arrived late, when I entered the match was almost over, is there a refund?","There is no refund of the ticket or a voucher for another purchase.",{"question":210,"answer":211},"Are there refreshment stations within the facility?","Yes, several refreshment stations are provided.",{"question":213,"answer":214},"Are there any reductions for people with disabilities?","Spectators with a disability of at least 74% and those with severe disability may purchase tickets at a dedicated price until reserved seats are sold out. For each session, each person with a disability may purchase at most one ticket for themselves and one for a companion. More information on the dedicated page \"Accessible seats info\".",{"question":216,"answer":217},"I am a FITP Member, how do I associate my card to benefit from the dedicated discount?","Once you have completed the registration process you can click on the \"Associate your FITP card\" button.",{"question":219,"answer":220},"I am a FITP Member, can I take advantage of both the Card holder discount and another promotion?","The promotion dedicated to FITP Member holders cannot be combined with other promotions.",{"question":222,"answer":223},"We are a group of FITP Member, can we purchase tickets by taking advantage of the dedicated fare for us cumulatively?","To take advantage of the reduced rate, it is necessary for each FITP Member to register and buy their own tickets. In the event that the FITP Member is a minor, the parent or guardian can register in his own name, however, associating the card and the tax code of the minor.","yml",{},"\u002Fen","en","1z85ichKC4fkLP3l0PJa4wke7Mq1zs8rZyq25boNnjc",{"id":230,"title":231,"body":232,"children":123,"description":238,"disclaimer":123,"extension":125,"fanVillageFootnote":123,"fees":123,"footnote":123,"inalpiFootnote":123,"menu":123,"meta":273,"name":123,"navigation":48,"path":274,"practiceIntro":123,"seo":275,"sportingFootnote":123,"stem":276,"__hash__":277},"content_en\u002F10.faq\u002F02.footnote.md","Footnote",{"type":104,"value":233,"toc":270},[234,239,244,254,260,267],[107,235,236],{},[111,237,238],{},"We reserve the right to respond to all requests within 3-5 business days. Please note that some requests may take longer.",[240,241,243],"h2",{"id":242},"ticket-office","Ticket Office",[107,245,246,247],{},"Email: ",[111,248,249],{},[250,251,253],"a",{"href":252},"mailto:ticketoffice.fitp@ticketone.it","ticketoffice.fitp@ticketone.it",[107,255,256,257],{},"Telephone assistance service dedicated only to online buyers ",[111,258,259],{},"of the official website of the Next Gen ATP Finals",[107,261,262,263,266],{},"Telephone: ",[111,264,265],{},"0282900533"," *",[107,268,269],{},"*All operators respond from Italy, we remind you that the service is active from Monday to Friday from 10.00 to 13.00 and from 14.00 to 17.00.",{"title":120,"searchDepth":121,"depth":121,"links":271},[272],{"id":242,"depth":121,"text":243},{},"\u002Ffaq\u002Ffootnote",{"description":238},"10.faq\u002F02.footnote","lzjuMib0LNzNs4cWSN2g68GKZ514DmzRZo2AoCoCsCc",1790333409285]